Contact
Talk to us.
The people who build the product reply, the same working day.
Write to us
Tell us what you use today and what you would like to know.
- A reply the same working day.
- In writing. There is no phone line, and weekend messages are answered on Monday.
- Rather use email? hello@rummo.app
Prefer to see it first? Thirty minutes on a call, with your timetable loaded.
Where to write. It depends who you are.
You want to see the product
Thirty minutes on a call, with your space’s timetable loaded. You pick a time in the calendar, and we bring your week along.
You run a space and have a question
The form is at the top, next to the title. Support is included on every plan, even the free one, with no card needed.
You train at a space that uses Rummo
Please contact your space directly. Bookings, plans and payments are managed by them, and we cannot see or change your data. Their contact details are on the space screen in the app.
Four questions that almost always come.
How quickly do you reply?
Almost always the same working day. There is no phone line and no weekend support, so a message sent on Saturday is answered on Monday.
Can I export my data whenever I want?
Yes. Members and reports export to CSV from inside the app, and so do attendance and payment history.
Will you help me switch from my current system?
Members come in from a spreadsheet, CSV or Excel, with their plan and remaining classes. Plans and the timetable are set up in the app, and we do that part with you. Past attendance and payments are not imported, so they stay in your old system.
Where does the data live?
On servers in the European Union. Rummo is made in Portugal.