Athlete terms of use
For anyone training at a space that uses Rummo.
In force since
1.Who you are contracting with
Your training relationship is with the SPACE — the gym, studio or box where you train. You pay them, and they set the plans, the cancellation rules and the waiver.
Rummo is the tool the space uses. It is operated by Luís Correia, sole trader, identified in the Legal notice: rummo.app/en/legal-notice.
These terms govern only your use of the application. They do not replace your contract with the space.
2.Your account
The account is yours and it is global: you can belong to several spaces with the same account, and be an athlete in one and a coach in another.
There is no password. You sign in with a code sent to your email, or with a Google account.
The account is personal. Do not lend it — whoever signs in with it can book, cancel and see your data.
3.Bookings, cancellations and no-shows
Booking rules, cancellation windows and no-show policy are set by the SPACE, and are visible in the application.
Rummo applies them exactly as the space defined them. If you disagree with a rule, the space is who can change it.
4.Payments
When you pay for a plan or a drop-in through the application, the money goes to the SPACE's account, via Stripe. Rummo does not keep that money.
Invoicing that payment is the space's obligation, not Rummo's.
Refunds are asked of the space.
5.Waiver
The waiver you sign in the application is the SPACE's document, with the text they wrote. Rummo records the signature and the date; it is not a party to that document.
6.Your data
Data about your training at a space — attendance, plans, results, notes — belongs to that relationship, and the space decides what happens to it. To see, correct or delete it, talk to the space first.
Your account data — name, email, date of birth — is processed by Rummo under the Privacy Policy, and you can export it or ask for the account to be deleted from your profile.
7.What you may not do
You may not try to access other people's or other spaces' data, nor use the application for unlawful purposes.
The space may archive your record; Rummo may suspend an account being used to attack the service.
8.Complaining
Complaints about TRAINING, the plan or the price go to the space.
Complaints about the application go to hello@rummo.app, and there is an electronic complaints book at https://www.livroreclamacoes.pt/inicio.